Dog Boarding & Daycare SOP Bundle

Stop Running Your Boarding Business From Your Head.

Written procedures, checklists, staff training and emergency plans for dog boarding and daycare, so every shift runs the same way whether you're there or not.

Get the SOP Bundle: $67 →

Instant download · Editable in Word or Google Docs · No subscription

Want everything? Get the Complete Boarding Business Kit: all 6 products for $127 →

Real photo: a clean kennel at our facility, ready for the next dog

Sound familiar?

  • You answer the same questions from staff all day.
  • Every person on your team does things a little differently, and you only find out when something goes wrong.
  • Training a new hire means they follow you around for two weeks.
  • You can't take a day off without your phone blowing up.

I've built three dog boarding businesses and an animal rescue, and the lesson is always the same: better systems make happier employees, and happier employees make for a much happier owner. When your team has clear procedures to follow, they work more confidently, interrupt you less, and the dogs get the same care no matter who's on shift.

So I wrote everything down: what to do, how to do it, and what to do when something goes wrong.

From our facility, not a stock photo shoot

This is what it looks like when the systems are actually in use: procedures posted where the work happens, a care sheet on every kennel door, and supplies in the same spot every time.

Real photo: a care sheet clipped to a kennel door Real photo: procedures posted on the wall Real photo: our cleaning station

Everything in the download

📘 Daily Operations Procedures Manual

A written procedure for each of the 19 checklists: the purpose, who does it and when, supplies, step-by-step instructions and the common mistakes to watch for.

✅ 19 checklists and logs

Opening, closing, front desk, feeding, medications, behavior, cleaning, facility and outbreak response. Full list below.

🎓 Staff Training Guide & Sign-Off

A two-week training plan, a sign-off record for every procedure and an employee acknowledgment form.

🐶 Kennel Stay Sheet & Whiteboards

One sheet per dog that clips to the kennel door and tracks meals, meds, potty, play and notes, plus layouts for a feeding board, a medication board and a playgroups & photos board.

📝 Incident & Bite Reports

Incident Report and Bite & Injury Report, plus owner notification scripts for calls, texts and follow-up messages.

🚨 Emergency Procedures

Fire, power outage, heating or cooling failure, dog fights, escaped dogs, medical emergencies and severe weather, with an emergency contact sheet and drill log.

Plus a Start Here guide to get set up in one afternoon.

The 19 checklists and logs

Opening, closing & front desk

  • Kennel Opening
  • Kennel Closing
  • Admin Opening
  • Admin Closing
  • Boarding Check-In
  • Boarding Check-Out
  • Shift Handoff Report

Care & cleaning

  • Feeding Verification Log
  • Medication Administration Log
  • Behavior Monitoring Log
  • Kennel Cleaning
  • Deep Cleaning
  • Yard Cleaning
  • Laundry & Linen

Facility & health

  • Daily Facility Walkthrough
  • Supply Restock
  • Maintenance & Repair Log
  • Outbreak Response
  • Priority Task Tracker

Checklists say what. Procedures say how.

A checklist says… The procedure tells your team…
Give morning medications Check the five rights, read the label against the log, watch the dog swallow, record it right away, and never double a missed dose
Daily facility walkthrough Walk the same route every day, test gates and latches (push and pull, don't just look), and log every problem with someone assigned to fix it
Check-in Check vaccine records, read each medication label with the owner, write feeding instructions on the Kennel Stay Sheet in the owner's words, and flag any concerns to the kennel team before the dog goes back

That's the difference between a team that checks boxes and a team that does it right when you're not there.

How it works

1
Download instantly. Get every file in one ZIP right after purchase, sorted into clearly labeled folders.
2
Make it yours. Add your business name and logo, and adjust the procedures to match how your facility actually runs.
3
Train your team. Walk staff through the procedures with the training guide, have them sign off, and post the checklists where the work happens.

Questions before you buy?

Are the documents editable?

Yes. Everything is an editable Word document, and the files also open in Google Docs.

Is this for boarding, daycare, or both?

Both. It was written for dog boarding facilities, daycares and facilities that do both.

What exactly will I receive?

One ZIP file with the Procedures Manual, 19 checklists and logs, the Staff Training Guide & Sign-Off, Kennel Stay Sheet and whiteboard templates, incident and bite reports with owner scripts, emergency procedures, and a Start Here guide.

How do I get the files?

Right after checkout you'll get a download link on the confirmation page and by email.

Will this help if my business is already established?

Yes. Many owners use it to finally get what's in their head onto paper, to train new hires faster, or to get ready for an inspection.

Can I use this at an animal rescue or shelter?

Yes. I built an animal rescue too, and most of the bundle carries straight over: kennel opening and closing, feeding, medications, behavior logs, cleaning, outbreak response, the facility walkthrough, staff training and emergency plans. A few documents are written for paying clients, like boarding check-in, check-out and the owner notification scripts, so you'd tweak those for your volunteers and adopters. It doesn't cover rescue-only work like intake, fostering or adoptions.

Is this legal or veterinary advice?

No. These are templates based on common boarding and daycare practices. Confirm chemical dilutions against your product labels, review health and emergency steps with your veterinarian, and check your local rules.

Better systems. More consistency. Less chaos.

You don't have to build every procedure from scratch. Start with ours and make it yours.

Get the SOP Bundle: $67 →

Instant download · Editable Word documents · One-time purchase

⭐ Best value: the Complete Boarding Business Kit, $127 (reg. $214)

Everything in one download: this SOP Bundle, the Cleaning & Sanitation SOP, the Client Forms & Policies Kit, the Client Boarding Guide, the Pet Care Script Guide and the Holiday Season Prep Kit. Save $87.

Get the Complete Kit: $127 →

See everything in the kit →

🧼 Want the cleaning protocols too? Get both for $94 (save $20)

Add the Complete Cleaning & Sanitation SOP: full written protocols for kennels, yards, outbreaks and disinfecting, with dilution charts for your mixing station.

Get Both for $94 →

📋 Add your client paperwork for $17 (reg. $37)

The Client Forms & Policies Kit: boarding and grooming service agreements, a new client pet profile, vaccine and cancellation policies, emergency vet authorization and a first-day temperament evaluation. Your SOPs cover your staff. This kit covers your clients.

SOP Bundle + Client Forms Kit: $84 →

Or get all three (SOP Bundle, Cleaning SOP and Client Forms Kit) for $111 instead of $151: Get all three →

🎄 Holidays coming? Add the Holiday Season Prep Kit for $19 (reg. $27)

Your procedures are set. Now get ready for your busiest weeks of the year: a holiday booking and deposit policy, 12 ready-to-send client messages, a staffing plan, a holiday safety sheet, a marketing calendar and a capacity planner for Thanksgiving and Christmas.

SOP Bundle + Holiday Kit: $86 →

No time to edit it all? We'll customize it for your facility, from $147 →